Frequently Asked Questions

1.

I have purchased software from Skyemobile and I was billed for the purchase by PayPal, but I never received my item via on-screen notification nor email.
2.

I have redownloaded my software and the registration key doesn't work any more.
3.

Having trouble with installation?
4.

I have not received my registration code from the software developer.
5.

What is the IMEI number and how do I find it?
6.

How do I get a refund?
7.

I want to download an upgrade to my software?
8.

What do I do after I download the file?
9.

Certificate Error when installing application on Nokia S60 (Symbian) devices